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What should you do if your Modesto home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your home – and your family – against the multitude of risks you might experience, like break-ins, fire, and flooding. Although your home might be prepared, that doesn’t necessarily mean you are. Do you understand what to do if your Modesto home alarm system goes off? The sound of an alarm is likely to be startling, confusing, and might provoke panic. Your best bet is to stay level-headed and adhere to these simple tips.

Steps to Take Whenever Your Home Alarm System In Modesto Goes Off

Nobody wants to be in this predicament, but it’s also the reason why you ordered a home alarm system in the first place. You’re woken up in the middle of the night with the telltale sounding of an alarm after a security sensor has been tripped. So what are you going to do?

  1. Don’t panic. This is easier said than done when your home security alarm is blaring, and your pulse is beating rapidly. But keeping yourself calm is the most effective way to evaluate the situation. Avoid the temptation of trying to handle the emergency on your own and permit your monitoring staff and first responders to do their job.
  2. Take care of your family. Your priority should be your family members and leading them out of harm’s way. In the case of a break-in, this might mean moving to a predetermined safe zone as far away from entry points as possible. The invader was in all likelihood already turned away by the alarm, but it’s always a good idea to be extra careful. If there’s fumes or a fire, you ought to exit your residence without delay.
  3. Remember your cell phone. Most individuals keep their phones with them at all times these days, but you might forget to grab it during an urgent situation. Try to remember it. You’ll have the chance to stay connected with your monitoring experts and obtain alerts through your home security app.

Collaborate With Your 24/7 Monitoring Agents

Any time your home alarm system in Modesto goes off, your 24/7 monitoring professionals will act immediately. Their first step is to verify your alarm, and that means getting in contact with you. The protocol they adhere to depends on the kind of emergency. To illustrate, when the emergency is due to a medical situation, a single effort will be made to get in touch with you before first responders are deployed. In the event of a burglary alarm - the most frequent sort of alarm - a monitoring professional will abide by these steps to reach out to you:

  • An attempt will be made to reach you using the command hub. You will generally be required to supply a passcode.
  • If that attempt doesn’t result in a reply, a call is made to your primary contact number.
  • An alternate number or first emergency contact is called next.
  • If you still can’t be reached, nearby law enforcement officers are deployed.
  • Your monitoring specialists will try to reach you again after the proper authorities are alerted.

If you're not in a situation where you can communicate with monitoring staff, don’t fret. Support will still be deployed even when you're unable to substantiate the emergency.

Get protection for any emergency with a Vivint home alarm system in Modesto

Stay ready for any crisis with a modern home alarm system in Modesto from Vivint. Contact (209) 255-5672 to begin customizing your home’s defense today.