Collaborate With Your 24/7 Monitoring Agents
Any time your home alarm system in Modesto goes off, your 24/7 monitoring professionals will act immediately. Their first step is to verify your alarm, and that means getting in contact with you. The protocol they adhere to depends on the kind of emergency. To illustrate, when the emergency is due to a medical situation, a single effort will be made to get in touch with you before first responders are deployed. In the event of a burglary alarm - the most frequent sort of alarm - a monitoring professional will abide by these steps to reach out to you:
- An attempt will be made to reach you using the command hub. You will generally be required to supply a passcode.
- If that attempt doesn’t result in a reply, a call is made to your primary contact number.
- An alternate number or first emergency contact is called next.
- If you still can’t be reached, nearby law enforcement officers are deployed.
- Your monitoring specialists will try to reach you again after the proper authorities are alerted.
If you're not in a situation where you can communicate with monitoring staff, don’t fret. Support will still be deployed even when you're unable to substantiate the emergency.
Get protection for any emergency with a Vivint home alarm system in Modesto
Stay ready for any crisis with a modern home alarm system in Modesto from Vivint. Contact (209) 255-5672 to begin customizing your home’s defense today.